Refund policy

Returns & Exchanges

Return and exchange requests must be submitted within 30 days of receiving your order.

To be eligible for a return or exchange, your item(s) must be in the same condition that you received it, unworn or unused, and in its original packaging.

To start a return or exchange, please contact us.

If your return or exchange is approved, we’ll provide a prepaid shipping label along with instructions on how and where to send your package. You’ll have 30 days from the date you received your order to ship your item(s) back to us.

Items sent back to us without first requesting a return will not be accepted.

Please note, exchanged items are not eligible for our “Free Shipping Over $60 USD”. Customers are responsible for covering the shipping costs for new items sent as part of an exchange.

Damages and issues

If you have received an item that is defective, damaged, or not the item you ordered, please contact us within 30 days of receiving the product.

We will promptly assess the issue, and if approved, we will offer you a refund or a free replacement to ensure your complete satisfaction.

Please do not attempt to manually disassemble any of the products received. We will not accept any refunds for products that have been disassembled in any manner.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, the cost of the item(s) will be automatically refunded to your original payment method within 3-10 business days. Please note that processing times may vary depending on the bank or credit card company.

If more than 10 business days have passed and you still haven't receive your refund, please contact us.